Refund Policy

Last updated: 16 October 2026

CardMood is a digital product that is delivered instantly, so all sales are final. Please check the requirements before you buy.

Before you buy

CardMood needs a Mac running macOS 14 or later and an iPhone on a supported iOS version (currently iOS 18.0 up to iOS 27.2 beta 2). It doesn't run on Windows, isn't an iPhone app, and doesn't work with iOS 27.2 beta 3 or newer. We don't offer refunds for purchases made for unsupported devices or iOS versions, or because you changed your mind.

If something doesn't work

If CardMood doesn't work on a supported Mac and iPhone, contact us within 14 days of purchase. We'll do our best to fix the problem. If we can't get it working on your supported setup, we'll review your case for a refund.

Duplicate or mistaken charges

If you were charged twice for the same order, or charged without receiving a license key, contact us and we'll correct it.

How to contact us

Email [email protected] with your payment receipt and a short description of the problem, or message @cardmood on TikTok. Approved refunds are returned to your original payment method through Ziina. How long the refund takes to appear depends on your bank.

Your rights

This policy doesn't affect any rights you have under the consumer protection laws that apply to you.